I have multiple profiles on Jaxsta, and my credits are split across them all. How do I fix this?
If you can see that you – or the artist/creative you represent – have more than one profile on Jaxsta, please let us know and we’ll be able to merge those profiles so you have one definitive profile.
To do this, click here, to send us the URL links to the profiles that should be merged.
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How can I add credits to a release on Jaxsta?
We are working constantly with our Data Partners to improve the quality of the data we present via Jaxsta. To inform us that credits are missing or incorrect, please sign in to Jaxsta and head to the release or recording page where the credit is ...
How does Jaxsta create its profile pages?
When Jaxsta receives a credit from one of our official Data Partners, a profile page is automatically created for the person to whom the credit belongs. It doesn’t matter what role they played in the creation of the music – producer, mix engineer, ...
Why would I bother asking my distributor to work with Jaxsta?
Once your credits have been corrected, they will not only be updated on Jaxsta – but they will also go to other digital service providers such as Spotify, Tidal and Apple Music, meaning your credits will be correct across all these platforms. They ...
Why create Jaxsta?
When it comes to music credits, it’s important to get them right. They represent the contributions of every dedicated professional who played a part in the creation of a piece of music – not just the big stars. And while once it was possible to flip ...
I make music, so why don't I have a profile on Jaxsta?
There are a few reasons why you may not have a profile on Jaxsta, even though you’ve released music. The first reason is that your distributor may not be a Jaxsta Data Partner, meaning we haven’t entered into a relationship with them whereby they ...