Manage Your Membership
What's included in the Jaxsta Free membership?
Sign up and introduce yourself to the world's only dedicated database of official music credits. What's included: 1 user license Claim and manage 1 profile Claim neighboring rights View awards and certifications Access to acclaimed customer service 5 ...
What's included in the Jaxsta Creator membership?
An extensive and evolving suite of features designed to empower music makers and the industry professionals who represent them. What's included: All Free Features 1 user license Claim and manage 3 profiles Create a Jaxsta One Sheet for each profile ...
How many profiles can I claim?
With a Jaxsta Free membership you will be able to claim up to 1 profiles. With a Jaxsta Creator membership you will be able to claim up to 3 profiles. With a Jaxsta Business membership you will be able to claim up to 10 profiles. With a Jaxsta ...
How do I cancel my Jaxsta Creator membership?
When signed in to Jaxsta, click on your initials (top right hand corner) and then go to ‘Account Settings’. To downgrade to Jaxsta Free, click on "Change Your Plan" on the left side of the page, then simply choose Jaxsta Free - this downgrade will ...
How do I cancel my Jaxsta Free membership?
When signed in to Jaxsta, click on your initials (top right hand corner) and then go to ‘Account Settings’. To cancel your account "Cancel Account" on the left side of the page, then complete the form. Cancellation will come into affect at the end of ...
How do I downgrade my subscription from Jaxsta Creator to Jaxsta Free?
When signed in to Jaxsta, click on your initials (top right hand corner) and then go to ‘Account Settings’ and then click 'Change your Plan' tab The current plan that you're on (Creator) will be greyed out - Click on 'Sign Up Now' under the Jaxsta ...
Can I update my Jaxsta email address?
When signed in to Jaxsta, click on your initials (top right hand corner) and then go to ‘Account Settings’. Enter your updated email address in the 'Email' field and click update. You will then be re-directed to login again with your newly updated ...
How do I update my credit card?
When signed in to Jaxsta, click on your initials (top right hand corner) and then go to ‘Account Settings’ and navigate to the 'Payment Settings' tab You will see your current payment information including what plan you are on. Below, there is a form ...
I want to contact an artist / producer / engineer / songwriter, can I do that on Jaxsta?
When someone claims a profile, they have the ability to add contacts to that profile. If the claimer has added a contact, then they are open to you contacting them. We have received requests for a messaging system on Jaxsta - this is something that ...
How do I cancel my membership?
When signed in to Jaxsta, click on your initials (top right hand corner) and then go to ‘Account Settings’. Click on 'Cancel Account' - please ensure you read the information displayed and the options provided. There will be an option to cancel your ...
How do I update my billing address?
When signed in to Jaxsta, click on your initials (top right hand corner) and then go to ‘Account Settings’ and navigate to the 'Payment Settings' tab You will see your current payment information including what plan you are on. Below, there is a form ...