Will I lose my claimed profiles with the new interface?
Not technically. We’re going to be switching around how ‘claims’ work with members now being able to ‘Save’ profiles to a brand new dashboard. Not only will you be able to do this for profiles, but for releases and songs. This will allow for a broader spectrum of saved links for quick access amongst your account.
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What does this mean for my membership?
Up until the end of October, you will continue to have the exact same access to all current features, functionality and usual inclusions. From this date onwards, your membership will carry across to access the new interface. We may be restructuring ...
What if I have a One Sheet embedded on my website or use my Jaxsta profile to promote my work?
At the end of October we will be freezing all One Sheets and embeds on external websites, meaning that what you currently have won't disappear. It means however it won’t be editable so if in the interim period, you’d like to get some new credits ...
What does this mean for my membership?
Up until the end of October, you will continue to have the exact same access to all current features, functionality and usual inclusions. At the start of November, Free and Creator memberships will be turned off. From here, we’d like to offer 3 ...
How can I cancel my subscription?
Once signed in, navigate to 'Account Settings' via your initials in the top right corner. From here you will be able to process cancellation of your account. If you have any issues or questions, please don't hesitate to reach out to ...