How will I know when my refund has been processed?
You’ll receive a refund receipt when refunds are processed on December 17th. Please note that it can take between 5-10 days for the money to be back in your account. Refunds will be processed automatically to your original payment method.
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Will I receive a refund?
Yes. We’ll issue a prorated refund for any remaining time on your plan from 17th December onwards. Refunds will be processed automatically to your original payment method. Please note that it can take between 5-10 days for the money to be back in ...
When will Jaxsta go offline?
The public platform will remain available until the 17th of December 2025.
Will my data remain secure?
Yes. All Jaxsta user data will continue to be stored and managed in line with our Privacy Policy, even after shutdown. We are not transferring or selling user data to any third party.
What happens to my subscription?
All active subscriptions will be automatically cancelled on December 17th 2025. We’ll issue a prorated refund for any remaining time on your plan from this date onwards. Refunds will be processed automatically to your original payment method. You ...
Can I still reference my Jaxsta profile or credits elsewhere?
After December 17th, public Jaxsta links will no longer work. We suggest removing or updating any Jaxsta links you’ve shared on websites or social media.