How do I update my credit card?
When signed in to Jaxsta, click on your initials (top right hand corner) and then go to ‘Account Settings’ and navigate to the 'Payment Settings' tab
You will see your current payment information including what plan you are on. Below, there is a form for you to update your credit card details – fill out the fields as appropriate and once you're done, hit the green 'Update Card' button
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How do I update my billing address?
When signed in to Jaxsta, click on your initials (top right hand corner) and then go to ‘Account Settings’ and navigate to the 'Payment Settings' tab You will see your current payment information including what plan you are on. Below, there is a form ...
Can I update my Jaxsta email address?
When signed in to Jaxsta, click on your initials (top right hand corner) and then go to ‘Account Settings’. Enter your updated email address in the 'Email' field and click update. You will then be re-directed to login again with your newly updated ...
How do I update my bio?
Make sure you're logged in and head to your claimed profile. From there, click the 'Edit' button, located under your profile name (if you cannot see this button, this could mean you are not logged in, or the claim has not been approved for this ...
Why is my bank statement showing a $1 charge?
That pending charge is part of the credit card authorization process. This is a temporary authorization charge and it will disappear from your statement.
How do I update my profile image?
Make sure you're logged in and head to your claimed profile. From there, click the 'Edit' button, located under your profile name (if you cannot see this button, this could mean you are not logged in, or the claim has not been approved for this ...