How do I cancel my membership?

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• How do I cancel my Jaxsta Free membership?

  When signed in to Jaxsta, click on your initials (top right hand corner) and then go to ‘Account Settings’. To cancel your account "Cancel Account" on the left side of the page, then complete the form. Cancellation will come into affect at the end of ...

• How do I cancel my Jaxsta Creator membership?

  When signed in to Jaxsta, click on your initials (top right hand corner) and then go to ‘Account Settings’. To downgrade to Jaxsta Free, click on "Change Your Plan" on the left side of the page, then simply choose Jaxsta Free - this downgrade will ...

• Does my yearly membership automatically renew?

  Yes. If you wish to cancel your membership you can do so at any time. For our full cancellation and refund policy, please click here.

• What happens to my 'claimed' profile if I cancel my Jaxsta Free membership?

  Your data remains stored on your profile. You will be able to update that information by signing up again to Jaxsta Free

• How do I obtain a receipt for my Jaxsta membership?

  You will be emailed a receipt upon every membership payment. If you have deleted your invoice, please email support@jaxsta.com and we will resend your invoice.