Can I see if anyone else has claimed my profile?
Once a profile is claimed, a green tick will appear beside the profile name. This indicates someone has successfully claimed the profile.
No one will be able to see who has claimed the profile. There is one exception to this, and that is if there are multiple people who have claimed the profile. The way to see this is via the 'Edit History' when editing a bio. This means those who have claimed the same profile will be able to see who has edited the bio.
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How do I update my profile image?
Make sure you're logged in and head to your claimed profile. From there, click the 'Edit' button, located under your profile name (if you cannot see this button, this could mean you are not logged in, or the claim has not been approved for this ...
It says my Jaxsta profile is claimed, but it wasn't me... what do I do?
If the profile is definitely yours, please also claim the profile as we can give all relevant parties access to the same profile. Something to take into account is that label teams and management groups can also claim profiles – this may have been ...
How do I un-claim my profile?
To un-claim your profile, ensure you are logged in head and head to https://jaxsta.com/managed-profiles. On the profile you wish to un-claim, simply hit the trash or bin icon. Confirm by clicking "Remove Claimed Profile" If you wish to claim the ...
What happens to my 'claimed' profile if I cancel my Jaxsta Free membership?
Your data remains stored on your profile. You will be able to update that information by signing up again to Jaxsta Free
How does Jaxsta create its profile pages?
When Jaxsta receives a credit from one of our official Data Partners, a profile page is automatically created for the person to whom the credit belongs. It doesn’t matter what role they played in the creation of the music – producer, mix ...